SHIPPING & DELIVERY

At Reichel.Store, we aim to provide a seamless shopping experience from the moment you place your order until it arrives at your doorstep. Please review our Shipping & Delivery Policy for details on how your order will be processed, shipped, and delivered.

1. Shipping Methods and Fees

  • We ship to all locations within the United States.
  • Flat shipping fee: $6.99 per order, regardless of the number of items.
  • We do not offer international shipping at this time.

2. Order Processing Time

  • Once your order is placed, it will be processed within 1-3 business days (excluding weekends and holidays).
  • During sales or high-volume periods, processing times may be slightly longer, but we will notify you of any delays.

3. Shipping Time

  • After processing, your order will be shipped, and the delivery timeframe is typically 7-15 business days, depending on your location.
  • Please note that we are not responsible for shipping delays caused by courier services or events outside our control (e.g., natural disasters, strikes).

4. Order Tracking

  • Once your order is shipped, we will send you a confirmation email that includes your tracking number.
  • You can track the status of your order using the tracking number provided in the confirmation email.

5. Shipping Carriers

  • We work with reliable shipping partners to ensure safe and timely delivery. The specific carrier will depend on your location and the size of the order.

6. Delivery Issues

  • If your package is delayed or lost in transit, please contact us at [email protected] or call us at +1 205-779-0767. We will work with our shipping partners to resolve the issue as quickly as possible.
  • If your package is marked as delivered but you did not receive it, please notify us within 30 days so that we can assist with locating the package.

7. Shipping Restrictions

  • At this time, we only offer shipping within the United States and do not ship to PO boxes or APO/FPO addresses.

8. Payment Methods

  • We accept payments via PayPal and Payoneer. Please note that shipping charges are non-refundable.

9. Order Changes and Cancellations

  • If you need to make changes to your order, please contact us at [email protected] within 12 hours of placing the order.
  • Orders cannot be canceled once they have been processed and shipped. If you need to return an item, please refer to our Returns & Refunds Policy.

10. Contact Information

For any questions or assistance with your shipping and delivery, feel free to contact us:

  • Email: [email protected]
  • Phone: +1 205-779-0767
  • Address: 601 S 5th St, Burlington, IA 52601, US
  • Working Hours: 8 AM – 5 PM (Monday to Friday)

Thank you for choosing Reichel.Store for your fashion needs! We strive to make your shopping experience as smooth and efficient as possible.